Peninsula Public Library introduces its new mobile-phone text messaging renewal service

The Peninsula Public Library is proud to introduce its new SMS Text-Messaging information line. This service makes keeping on top of a patron’s library account very easy and convenient.

When a patron’s library book is due, they will receive a text message to their mobile phone informing them of the title of the book and the due date. If the patron would like to renew the book, all they have to do is reply “RENEW” to the text message. They will then get another text message confirming the renewal of the book(s) or if the book cannot be renewed, it will inform the patron of that.

Items that are not eligible for renewal include overdue items, items with holds waiting, or items already renewed. Patrons who owe fines for previously returned materials may not be able to renew materials using this feature.

Arleen Reo, Director of the Peninsula Public Library said “This service makes it very easy for any of our 16,000 patrons to get immediate information regarding their items on loan and gives them the option to renew items from their phone. We are proud to offer this service to our patrons.”

Jeffrey Leb, a Trustee of the Peninsula Public Library commented “This is yet another great use of technology by the Peninsula Public Library. This fantastic service maximizes the convenience to the borrower and can save them the time and inconvenience of accruing late fees by renewing via text. I applaud Ms. Reo and the devoted staff of the Peninsula Public Library for their devotion and dedication to the patrons of the PPL by always using technology as a way to improve the quality of service.”

To register for the text messaging service the patron must “opt-in” by going to the Library’s log-in page at http://www.alisweb.org/patroninfo and logging in to their account. They can also call the Peninsula Public Library at 516-239-3262 or email at pplmail@peninsulapublic.org with any questions.